Legal notice
Last updated: 11 August 2026
This website, strocollective.com, is operated by Stro Limited, a business based in Auckland, New Zealand.
Legal entity: Stro Limited
Location: Auckland, New Zealand
Email: support@strocollective.com
Website: strocollective.com
Stro Limited is in trade for the purposes of New Zealand consumer law. Purchases made through this website are therefore subject to applicable New Zealand consumer protections, including the Fair Trading Act 1986 and Consumer Guarantees Act 1993.
Website information
We make reasonable efforts to ensure that information on this website is accurate and up to date.
Product information, pricing, availability, estimated dispatch dates and other website content may be updated from time to time. Any claims made about Stro products are intended to be accurate and capable of substantiation, as required under New Zealand fair trading law.
For information governing purchases from Stro, please refer to our Terms & Conditions, Shipping Policy, and Returns & Refunds Policy.
Consumer rights
Nothing on this website, or in any Stro policy or agreement, is intended to exclude or restrict consumer rights that cannot lawfully be excluded.
New Zealand customers have rights under applicable consumer legislation, including the Consumer Guarantees Act and Fair Trading Act.
Medical and product disclaimer
Stro is a posture-training device designed to support posture awareness and training.
It is not intended to diagnose, treat, cure or prevent any medical condition and is not a substitute for professional medical advice, diagnosis or treatment.
Stro should be used only in accordance with the instructions and safety information supplied with the product and available on our website.
Intellectual property
Unless otherwise stated, intellectual property appearing on or in connection with this website, including the Stro name and branding, text, photographs, graphics, product designs, drawings and other content, is owned by or licensed to Stro Limited.
Website content may not be copied, reproduced, modified, distributed or commercially used without permission, except where permitted by law.
Privacy
Personal information collected through this website is handled in accordance with our Privacy Policy and applicable New Zealand privacy law.
Questions or requests concerning your personal information may be sent to support@strocollective.com. New Zealand privacy law gives individuals rights to request access to personal information held about them and to request correction where appropriate.
Contact
For questions about Stro, this website, an order, or our policies, please contact:
Stro Limited
Auckland, New Zealand
support@strocollective.com