Contact information
Have a question about Stro, your order, shipping, returns, exchanges, or anything else? We’re happy to help.
Stro Limited
Auckland, New Zealand
Email: support@strocollective.com
Website: strocollective.com
We aim to respond to customer enquiries as soon as reasonably possible.
For questions about an existing order, please include your order number in your message so we can assist you more quickly.
For return, exchange, or product-related enquiries, it can also be helpful to include a brief description of the issue and, where relevant, one or two photos.
For more information, please see our:
- Shipping Policy
- Returns & Refunds Policy
- Terms & Conditions
- Privacy Policy
Stro Limited is the legal seller of products purchased through strocollective.com.